Careers

Here at MembershipWorks, we believe our employees are our most important asset and in treating them well. We are currently hiring for the following positions (note: you must be a Texas resident).

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Software Support / Customer Service Representative

Provide customer service/support, training and product demos/walkthroughs for our software by phone, email, forum and screen-shares. Help diagnose customer problems and find solutions. Assist customers with setup and configuration of software. Build relationships with customers and maintain customer satisfaction.

About You

Just like Sherlock Holmes, you enjoy a good puzzle. You can talk to a customer about their issues, uncover clues through your conversation, and get to the solution. Yea you, another mystery solved!

You enjoy talking to people and you like helping them solve their problems. You are patient when you need to take your time to break things down and walk through each step slowly.

MembershipWorks is used by many non-profit groups covering many different causes, countries, languages and religions. You must be open-minded and provide excellent service to everyone.

Essentials:

  • Friendly disposition, enjoy helping people.
  • Good conversational skills
  • Good written communication skills
  • Good analytical skills
  • Comfortable with technology, software and basic math/accounting (eg. pro-rating)
  • Able to prioritize and stay organized

Good to Have (but not required):

  • One year experience working in technical support
  • Experience in using WordPress
  • Knowledge of building websites and web technologies – HTML, CSS, Javascript, domains/DNS, SSL
  • Basic knowledge of Accounting software (QuickBooks/Xero/etc)

Benefits

Work from home – we provide the equipment

3 weeks (15 working days) paid time off

How to Apply

This position is open to Texas residents only. Please email a resume and cover letter to karen@sourcefound.com. The subject line on the email should be the title of the position.

Customer Service Representatives will be expected to work between the hours of 9 am and 6 pm.

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Senior Developer

Develop the next generation of features for our platform.

About You

You have excellent attention to detail and write clean, readable code. You understand and evaluate your code’s computational order of complexity, and always look to optimize for speed and memory resources.

Requirements:

  • Comfortable in procedural and functional programming styles
  • Fluent in Javascript (no framework)
  • Fluent in PHP
  • Fluent in HTML, CSS
  • Fluent in other languages and able to pick up any new language or framework

Benefits

Work from home – we provide the equipment

4 weeks (20 working days) paid time off

How to Apply

This position is open to Texas residents only. Please email a resume and cover letter to karen@sourcefound.com. The subject line on the email should be the title of the position.